Privacy

Quol Badges is made by Quolapps.

This page explains what Quol Badges stores, why, and how it is removed.

What we store about a store

• Shop data: the store's myshopify.com address, its timezone, its plan and billing period, and whether the setup guide was finished. We also keep the access session Shopify gives the app so it can work in your admin.
• Badge settings: each badge's name, status, type, page, order and design settings (text, icons, colours, schedule, countries and placement).
• Uploaded images: icons you upload, with their file names and public addresses.

Badge views and clicks

When a badge is shown or clicked on your storefront, we count it. Each count records the store, the badge id and name, whether it was a view or a click, the page type (product or cart), the call to action mode and the time. We do not store the visitor's name, email, address, cookies or any identifier, so these counts are not personal data. They power the Analytics page and the monthly view limit of your plan. Each count is deleted 400 days after it was recorded.

Country lookup

When a badge is limited to chosen countries, the shopper's browser asks our server for the shopper's country. The server reads the address the request came from and looks it up in a country database bundled with our app. Only the two-letter country code goes back to the browser, which keeps it for that browser session. The address is not stored, not logged with the answer and not shared with anyone.

Country database credit

Our country lookups use the free DB-IP Lite country database by DB-IP.com, licensed under CC BY 4.0. See db-ip.com.

Customer data

Quol Badges does not collect or store data about your customers. Shopify's customer data request and customer erasure notices are received and verified, and there is nothing customer-linked to return or delete.

What happens when you uninstall

When the app is uninstalled we immediately delete the store's badges, uploaded images, view and click counts and access sessions, and the store returns to the free plan. We keep one small record (plan, billing period and setup state) so that a reinstall picks up where you left off and a free trial is not given twice. When Shopify sends the shop erasure notice, which it does after an uninstall, we delete that record too and nothing about the store remains.

Sharing

We do not sell data. We do not share store data with anyone except the hosting we run the app on and Shopify, which provides the platform and billing.

Your rights and contact

For access, correction or deletion requests, or any privacy question, email [email protected]. We reply within 2 business days.